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Computer Basics

This guide provides starting resources and tips for increasing your skills and knowledge of a variety of computing topics.

Basic Troubleshooting Techniques

Before reaching out to the Berkeley College Helpdesk, you may want to try some of these quick troubleshooting techniques on your own:

  • Restart your computer
     
  • Change web browsers
     
  • Clear your cache / cookies / history
    (Start > Control Panel > Internet Options > Browsing History)

     
  • Ensure that any files are saved, sent to your email, or backed up on a flash drive

You can also check out these troubleshooting guides:

Computer & Technology FAQs