Before reaching out to the Berkeley College Helpdesk, you may want to try some of these quick troubleshooting techniques on your own:
- Restart your computer
- Change web browsers
- Clear your cache / cookies / history
(Start > Control Panel > Internet Options > Browsing History)
- Ensure that any files are saved, sent to your email, or backed up on a flash drive
You can also check out these troubleshooting guides: