Special Recommendations for School of Health Clinical Faculty, Staff, and Students
The TLC and OFST are here to assist you. The HelpDesk will serve as our communication center and will generate support tickets and get them out to our teams as quickly as possible. Please contact the HelpDesk directly at 973-278-5400 ext. 1540 or helpdesk@berkeleycollege.edu to request support from the TLC or OFST.
In the event of a campus or system-wide closure, all on-site and hybrid courses will convert to remote instruction. Faculty will utilize Canvas and other approved Berkeley College technology to deliver remote instruction during the closure. Keep in mind that students may not have the recommended technology, nor the appropriate technical skills to participate as they would in an on-site environment. Flexibility is critical to their success in this situation.
Canvas Announcements
How do I add an announcement in a course?
How do I edit an announcement in a course?
Canvas Inbox
How do I use the Inbox as an instructor?
How do I send a message to all course users in the Inbox as an instructor?
How do I use Chat as an instructor?
How do I use inline Chat as an instructor?
Canvas Discussions
How do I create a discussion as an instructor?
How do I publish or unpublish a discussion as an instructor?
Zoom
How do I schedule Zoom meetings through Canvas?
How do I schedule a meeting through Zoom’s website?
How Do I use Zoom's in-meeting controls?
Faculty requiring assistance with communication tools can reach out to the IS Helpdesk (to be connected with TLC/OFST staff) or the Canvas Support line (see bottom of page). Faculty can also explore the self-help guides and tutorials posted to this site.
You may need to adjust or replace activities and assessments. Consider alternative assignments and assessments to support online instruction. As you make adjustments to your course, remember to communicate the changes to your course.
Options include:
Use Zoom or Canvas Chat to conduct office hours.
Canvas Discussion
How do I create a discussion as an instructor?
How do I edit a discussion in a course?
How do I assign a graded discussion to everyone in a course?
How do I publish or unpublish a discussion as an instructor?
Canvas Modules
How do I add assignment types, pages, and files as module items?
How do I move or reorder a module?
How do I publish or unpublish a module as an instructor?
Canvas Pages
How do I create a new page in a course?
How do I edit a page in a course?
How do I publish or unpublish a page as an instructor?
Canvas Rich Content Editor
How do I add and modify text in the Rich Content Editor as an instructor?
How do I embed images from Canvas into the Rich Content Editor as an instructor?
Canvas Assignment Groups
How do I add an assignment group in a course?
How do I weight the final course grade based on assignment groups?
Canvas Online Assignments
How do I create an assignment?
How do I create an online assignment?
How do I add or edit details in an assignment?
How do I publish or unpublish an assignment as an instructor?
Canvas Quizzes
How do I create a quiz with individual questions?
How do I create a Multiple Choice quiz question?
How do I create a Fill-in-the-Blank quiz question?
How do I create a Matching quiz question?
How do I create an Essay quiz question?
Zoom
How do I schedule Zoom meetings through Canvas?
How do I schedule a meeting through Zoom’s website?
How Do I use Zoom's in-meeting controls?
How do I use Chat as an instructor?
How do I use inline Chat as an instructor?
Faculty requiring assistance with converting on-site and hybrid materials and activities to a digital format can reach out to the IS Helpdesk (to be connected with TLC/OFST staff) or the Canvas Support line (see bottom of page). Faculty can also explore the self-help guides and tutorials posted to this site.
Canvas Announcements
How do I add an announcement in a course?
How do I edit an announcement in a course?
Canvas Inbox
How do I use the Inbox as an instructor?
How do I find my unread messages in the Inbox as an instructor?
How do I send a message to a user in a course in the Inbox as an instructor?
How do I send a message to all course users in the Inbox as an instructor?
How do I use Chat as an instructor?
How do I use inline Chat as an instructor?
Discussion Boards
How do I create a discussion as an instructor?
How do I edit a discussion in a course?
How do I assign a graded discussion to everyone in a course?
How do I publish or unpublish a discussion as an instructor?
Zoom
How do I schedule Zoom meetings through Canvas?
Modules
How do I add assignment types, pages, and files as module items?
How do I move or reorder a module?
How do I publish or unpublish a module as an instructor?
Pages
How do I create a new page in a course?
How do I edit a page in a course?
How do I publish or unpublish a page as an instructor?
Rich Content Editor
How do I add and modify text in the Rich Content Editor as an instructor?
How do I embed images from Canvas into the Rich Content Editor as an instructor?
Canvas Online Assignments
Canvas Quizzes
Assignment Groups
How do I use Direct Share to send an assignment to another instructor?
How do I use Direct Share to send a quiz to another instructor?
How do I use Direct Share to send a discussion to another instructor?
How do I use Direct Share to send a page to another instructor?
How do I use Direct Share to copy an assignment to another course?
How do I use Direct Share to copy a discussion to another course?
How do I use Direct Share to copy a page to another course?
How do I manage content shared to me from other users?
The Berkeley HelpDesk is available 24/7 to assist you with tech support:
1. Call 973-278-5400 ext. 1540
2. Email: helpdesk@berkeleycollege.edu or
3. Live chat: Technical Live Help
For Turnitin Support:
1. Call 1-866-816-5046 ext. 241
2. Submit a Turnitin Help Desk Ticket
3. Access the Turnitin Help Center
For Zoom Support 24/7:
1. Call 1.888.799.9666 ext 2
2. Chat live with support by visiting your account and selecting “help” in the lower right-hand corner
3. Submit an online support request
Text# 19739478988
Email: library@berkeleycollege.email.libanswers.com
Faculty Services & Instructional Support LibGuide
Hours:
Monday - Thursday: 8 AM - 12 PM
Friday: 8 AM - 9 PM
Saturday: 1 PM - 5 PM and 7 PM - 11 PM
Sunday 7 PM - 11 PM