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Center for Curriculum, Instruction and Technology (CCIT)

Technical Support Information

Berkeley HelpDesk 24/7Image: Berkeley College Logo

Accessibility Ally Support

Ally is a tool that works in conjunction with the Canvas LMS. If you have general questions or need help troubleshooting Ally issues, please contact Canvas Support.

Why is accessibility so important? We should strive to remove barriers to learning for our students. We made a blog post about accessibility in July 2022 for more details!

Check out the CCIT webinar on the Ally Accessibility Report features in Canvas >>> and then explore the support links below for technical support to help you make your courses more accessible for all students. The goal is to remove barriers to learning!
[View the webinar video with the transcript here!]

Ally Canvas Explainer (YouTube Video 3 minutes)

Image: Microsoft icon, Canvas icon, Flip iconOverview of making the resources in your course more accessible for all of your students

Make your Microsoft Content Accessible in Canvas Courses

It is critical to share course materials that are responsive to the needs of all learners. Students who have special needs should easily be able to access all of the materials in your course. The links below can help you make the documents and resources you create in Microsoft Office accessible for all students before you add them to your Canvas courses.

Do you want to know more about accessibility?

Visit the Accessibility Services page on the Berkeley College site.

Canvas Support

If you need technical support for this tool, please contact HelpDesk.

Image: Flip iconFlip Support

Flipgrid is now Flip! It's still the same great tool for asynchronous video discussions with students. Contact the HelpDesk for technical support for Flip and other Microsoft Products. Contact CCIT for ways to integrate this tool into your curriculum.

Turnitin SupportImage: Turnitin Logo

Submit a Turnitin Help Desk Ticket  

Access the Turnitin Help Center

Turnitin Support Center

Zoom SupportImage: Zoom logo

Zoom Help Center: Chatbot available in your account by selecting the speech bubble in the lower right-hand corner

Zoom Learning Center (Tutorials)

Submit an online support request

Berkeley College Help Desk Phone: (973) 653-2180